About Shazam Casino

Shazam Casino is an online gaming brand focused on providing a clear, convenient and enjoyable experience for players in Australia. This page explains our approach, the services available through our platform and the principles that guide the way we support players.

Shazam Casino operates under a Curacao gaming licence and is owned by Astartabiz Kft., a company registered in Hungary under registration number 16-09-020539. Player accounts are protected by KYC identity verification and two-factor authentication.

Our approach

Shazam Casino is designed for adults who choose to play casino games online. Our aim is to provide a straightforward digital environment where players can review available games, understand the relevant terms and make informed decisions before taking part. We focus on clear information, practical website features and an experience that is easy to use across suitable devices.

Online gaming should be treated as entertainment, not as a way to make money or solve financial problems. The outcome of casino games is not guaranteed, and players can lose money. Before opening an account or depositing funds, players should consider whether online gambling is suitable for their circumstances and make sure they understand the risks involved.

Our website content is intended to help players navigate the platform and find important information. This includes details about account use, payments, promotions where available, game rules, responsible gambling tools, privacy and security. Terms may apply to particular products or activities, so players should read the relevant information carefully before participating.

A simple player experience

We aim to keep the player journey clear from registration through to account management. Information should be presented in a way that helps players understand what they are selecting, what a game involves and which conditions apply. Players are responsible for checking the information shown on the website and for keeping their account details accurate and up to date.

Browse available online casino content through a user-friendly platform.
Review game information and applicable terms before playing.
Manage account settings and personal information through the available account features.
Use responsible gambling tools and information when needed.
Contact the available support service through the channels shown on the website.

Games and account use

The games and features available through Shazam Casino may change from time to time. Availability can depend on the player’s location, account status, technical requirements and applicable laws. Some services may not be available to every player. The website will provide the relevant information where restrictions, conditions or eligibility requirements apply.

Players should only create an account using their own details and should not allow another person to use their account. Account information and login credentials should be kept secure. Sharing access may create security risks and can affect the ability to verify activity or provide account support. If a player believes their account details have been compromised, they should use the available support process promptly.

Players must meet the legal requirements that apply to online gambling in their location. Anyone who is below the applicable legal gambling age must not register, deposit or play. Players should also check whether online gambling is permitted where they live and must comply with all relevant laws and regulations. Shazam Casino does not suggest that every game or feature will be available in every Australian state or territory.

Understanding the terms

The website’s Terms and Conditions form an important part of the relationship between Shazam Casino and its players. They may cover account registration, identity checks, deposits, withdrawals, game play, promotions, restrictions, account closure and other matters. Players should read the terms before using the platform and should check for updates from time to time. If a player does not understand a condition, they should seek clarification before proceeding.

Information shown on the website is provided for general guidance and may be updated as services develop. Nothing on this page changes the applicable Terms and Conditions, game rules, privacy information or responsible gambling guidance. Where different information applies to a particular service, the more specific terms should be reviewed.

Security, privacy and fair play

Protecting player information is an important part of operating an online gaming platform. Shazam Casino aims to use appropriate security practices to help protect account information, payment details and other personal data. Players can also help protect their information by choosing a strong password, avoiding shared devices where possible and signing out after using an account.

We may need to collect and use personal information to create and manage accounts, process transactions, provide support, meet legal obligations, prevent misuse and maintain the security of the platform. The Privacy Policy explains the types of information that may be collected, how it may be used and the choices available to players. Players should review that policy before providing personal information.

Account checks and verification

Online gambling services may need to verify a player’s identity, age, location or payment information. Verification helps protect players, reduce fraud and support compliance with applicable requirements. A player may be asked to provide information or documents through the available secure process. Any request should be reviewed carefully, and players should provide only the information requested through the approved website or support channel.

Fair and transparent gaming

Casino games are based on chance, and results are not controlled by a player’s skill or by previous outcomes. A winning result does not make another win more likely, and a losing result does not mean that a win is due. Players should avoid chasing losses or increasing their spending to recover money. Game rules, conditions and any relevant information should be read before play begins.

Where a concern arises about an account, transaction or game experience, players should use the available review or support process. Keeping relevant account information and transaction records can help with questions or complaints. Any concern should be raised as soon as possible so it can be considered under the applicable procedures.

Responsible gambling

Responsible gambling means staying in control of how, when and why you play. Set a personal budget before starting and only use money that you can afford to lose. Treat that budget as an entertainment expense rather than money set aside for essential costs. Never gamble with money needed for rent, bills, food, debt repayments or other important commitments.

It can also help to set a time limit and take regular breaks. Avoid playing when you are upset, tired, under the influence of alcohol or drugs, or trying to recover previous losses. Keeping gambling separate from everyday responsibilities can make it easier to recognise when your play is becoming difficult to manage.

Signs that gambling may be a problem

There is no single sign that applies to everyone, but changes in behaviour or mood may indicate that gambling is no longer staying within healthy limits. Players should consider seeking help if they find themselves thinking about gambling constantly, hiding their play, borrowing money, missing work or family commitments, feeling distressed after gambling or repeatedly trying to win back losses.

Set deposit, spending or session limits where the available tools allow.
Take a break or request an account restriction if gambling is becoming difficult to control.
Do not play to escape stress, sadness, financial pressure or other personal problems.
Talk to someone you trust if you are concerned about your gambling.
Seek independent professional support if gambling is affecting your finances, relationships, work or wellbeing.

Players can review the Responsible Gambling information on this website for further guidance and available account controls. If you believe you need to stop gambling, consider using any available self-exclusion or account closure option and seek support from an appropriate Australian counselling or support service. If gambling is causing immediate financial or personal danger, obtain urgent help from a suitable local service.

Our shared responsibility

Responsible gambling is a shared responsibility. Shazam Casino provides information and account features intended to help players make informed choices, while players decide whether, when and how much to play. No tool can remove all gambling risk, so players should use the available protections early and review their habits regularly.

Before you play

Before using Shazam Casino, take time to read the Terms and Conditions, Privacy Policy, game information and Responsible Gambling guidance. Confirm that you are legally permitted to play, understand the financial risks and have access to any information needed to manage your account. Do not register on behalf of another person or use the platform if gambling is prohibited in your location.

Check the legal and eligibility requirements that apply to you.
Create and use only your own account details.
Set a realistic entertainment budget before depositing or playing.
Read the rules and conditions for any game or offer before taking part.
Keep login information private and use reasonable security precautions.
Use responsible gambling tools or seek support if you feel your play is becoming difficult to control.

Shazam Casino aims to provide a clear online gaming environment for eligible adult players. By making information available and encouraging informed decisions, we seek to support a safer and more transparent experience. Players should always rely on the current website terms and applicable laws when deciding whether to use the platform.